Shipping policy

Bare Bones Beauty Shipping Policy

At Bare Bones Beauty, we are dedicated to ensuring your natural skincare products are delivered promptly and safely. Our shipping policy is designed to provide clarity and transparency regarding the delivery process. Please review the details below:

Processing Time:

• Orders are processed within 1-2 business days. Please note that orders are not processed on weekends or public holidays.
• In the event of a delay in processing your order, we will notify you via email or phone as soon as possible.

Domestic Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• Standard Shipping: Estimated delivery within 3-7 business days.
• Express Shipping: Estimated delivery within 1-3 business days.
• Please be aware that delivery times are estimates and commence from the date of shipping. Factors such as carrier delays, weather conditions, and other unforeseen circumstances may affect delivery times.

Shipment Confirmation & Order Tracking:

• You will receive a shipment confirmation email once your order has shipped, including your tracking number(s). Tracking numbers will be activated within 24 hours.

Customs, Duties, and Taxes:

• Bare Bones Beauty is not responsible for any customs duties or taxes applied to your order. All additional fees imposed during or after shipping are the responsibility of the customer.

Damages:

• Bare Bones Beauty is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim.
• Retain all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

• We offer international shipping to select countries. Please check our website for the current list of available destinations.
• International Shipping Rates: Shipping costs vary based on the destination country and the size and weight of your order. Exact shipping charges will be calculated at checkout.
• International Delivery Estimates: Delivery times vary significantly depending on the destination country. Generally, international orders may take 7-21 business days to arrive. Please note that delays may occur due to customs processing and other factors outside our control.
• Customers are responsible for any customs fees, import duties, taxes, and other charges that may apply upon arrival in the destination country. These fees are not included in the product price or shipping cost.

Returns Policy:

• For detailed information on returning products, please refer to our Returns Policy on the website.

For any questions or assistance regarding your order, please contact our customer service team at info@barebonesbeauty.com.au. We are here to help and ensure your experience with Bare Bones Beauty is exceptional.

Thank you for choosing Bare Bones Beauty. We appreciate your trust in our products and services.